In an article which ran on http://www.bloomberg.com/ -- it says that Vonage is offering existing customers a discounted rate when they threaten to drop service. "It is increasingly apparent that Vonage is struggling to drive subscriber growth following the IPO," Greenfield said in a note to clients today, after he called the company to cancel his Vonage service and was offered a service plan for $19.99 a month, $5.00 less than the price for new customers.
After reading this, I called 866-243-4357 today to take advantage of it. They mention that there's a "one time fee" of $9.99 to change the rate plan, but when I complained about this, they waived it*. Although the rate plan is $19.99, rather than $24.99, the same unlimited calling to all "normal" numbers in the United States, Purto Rico, Canada and the United Kingdom (and other places) is still in effect!
I have referred many people over to Vonage over the past four years, and everyone I recommended it to loves it! If you are interested in Vonage service, let me know BEFORE you order service and I will add you as a referral (which gives me two months of free Vonage service, plus one month free service to you!) Vonage is available in the United Kingdom, The United States, Canada and elsewhere!
* Jun 16, 2006 Invoice # 23979810 $9.99 Jun 16, 2006 Payment. Thank you ($9.99) Balance $0.00
How low can it go?